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Company Review

Vbulletin.com Review

VBulletin "gets people talking" but what do we have to say about it? Vbulletin.com is an affordable, professional and dependable community forum solution. When you need an online community, no matter how large or small your needs, Vbulletin.com can help. They have a wide selection of great options that give the competition a run for their money.

They can help you make your site a hub for information and discussion and encourage visitors to come back to your site again and again. In addition to just increasing traffic, this is also a beneficial way to increase the level of customer service offered by your company.

Key features include:

• Fast and efficient database back end
• Template driven interface
• Powerful search engine
• Language system
• Custom user fields
• Extensive admin control panel
• Unlimited forums/posts
• Inline moderation
• Flexible plugin system
• and more

There are so many customizable options that you can create forums that meet your needs perfectly. But the great features aren't the only thing you will get from VBulletin.com that makes it great. Here's more.

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Customer Service

The vBulletin Team provide an unrivaled level of support which is very important to customers, especially if you are new to using this type of service.

Our Customer Support Services include:

• Professional Installation and Upgrade service
• A range of optional telephone Support Contracts available
• Access to the Members' Support system
• Priority support on the vBulletin community forums
• Comprehensive online documentation and resources

Some complaints are that the organization of the options in the administration area is not great and there are few templates available. However, over all it is easy to use and there is a good default main forums template, many great features and comprehensive admin and user control panels.

General Forum Features

The basic features you can expect to find in the forums include all the standard items for your threads, posts, members, calendar features, general features and more. There are also many nice admin control panel features such as styling and templates, language and phrase management, users and user-groups and more.

You will find there are many customizable controls for you and that you can create forums the way that you want and that work best with your customer needs. The installation process is simple. The admin control panel is very thorough. All in all, we see this as a great option for your communication needs online.

There is also an online user guide to help you if you have any problems at all with your controls and features. Vbulletin is dedicated to helping you make the most of your forums. If there is a problem or something that you don't understand, be sure to contact their customer service department for assistance.

Website: http://www.vbulletin.com
Platform: PHP/MySQL
Price: $85 leased license (renewed yearly); $160 owned license (lifetime, but $30 per year after that for updates)
Add-ons Available: Extensive list of modifications (hacks) due to visible source nature but limited templates available as it has not gone gold yet

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